Six Brakspear pubs awarded £2,000 to invest in businesses

7th April 2011, 10:11am

Tenants at six Brakspear pubs have received £2,000 each to invest in their pub as winners of the first ever Brakspear Hospitality Awards, which were presented yesterday (6 April).

And the winners are:

Roni Dorn: Coachmakers Arms, Wallingford
Bill & Anne Newell: Chelmer Inn, Chelmer Village, Chelmsford
Seona MacKenzie: Clifton Arms, Caversham
Tony Read & Pat Thatcher: Flower Pot, Aston, Henley-on-Thames
Reid & Hattie Gutzman: Hope & Anchor, Wokingham
Ryan Simpson: Orwells, Shiplake, near Henley-on-Thames

The awards were made to the tenants who achieved the highest or most improved scores in the company's mystery customer scheme, introduced last year. 

All the winners took up Brakspear's offer to double their money by investing it in their pub, rather than taking the £1,000 cash alternative. 

Tom Davies, Brakspear chief executive, said: "It's a pleasure to be rewarding these outstanding tenants who excelled in their mystery visits. The mystery customer scheme has improved standards across our estate, with a 4.3% uplift in the average customer service score between first and second visit.  

"It's a powerful business tool, giving our tenants regular, objective feedback on standards in their pub from the only people who really matter – the customers."

Related Articles:

• 05 Apr 2011 - Two new appointments at Brakspear pub group
• 11 Jan 2011 - Standards rise at Brakspear pub group
• 07 Jul 2010 - Brakspear pub group's Henley Ale Trail returns
• 08 Jun 2010 - Brakspear pub group appoints new chief finance officer
• 16 Apr 2010 - Brakspear restructures Board
• 02 Feb 2010 - Brakespear pub group extends its beer list
• 09 Sep 2009 - Best Brakspear pub summer gardens announced
• 09 Apr 2009 - Brakspear supports first FemAle Day

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