Punch Pub Company launches learning programme

27th August 2009, 9:45am

Punch Pub Company has launched a Team Player development programme using E-learning, DVDs and coaching to get new pub members on their first steps to a clear career pathway.

Punch launched its E-learning platform in October 2008 and has trained over 11,000 new recruits on food hygiene, health and safety and licensing law courses. The new programme will build on this success to deliver an induction for new pub team members during their first 13 weeks.

David Mayes, head of retail training, explained: "We've looked at how adults learn and developed an induction programme that is easy to follow and incredibly successful at building knowledge and encouraging the right behaviours. 

"We've fully embraced the new technology available to us and used DVDs, which we've filmed in our own pubs with our own people, and online e-learning modules, to deliver an innovative training programme. Our training is based on providing the knowledge, creating understanding and putting new skills into practice."

When joining the company, a Team Player is assigned a coach from the pub's management team who supports them as they complete the programme. After successfully completing a series of online modules and assessments, they can continue along Punch's clear career pathway to become a team leader and on to a deputy general manager or general manager.

Related Articles:

• 08 Feb 2010 - Punch rewards best pub managers
• 24 Nov 2009 - Punch Pub Company puts vegetarian fish & chips on the menu
• 10 Sep 2009 - Punch launches largest e-learning projects at over 800 pubs
• 23 Jun 2009 - Pub and restaurant sales remain resilient
• 03 Apr 2009 - Over 1,130 pubs owned by pubcos have closed

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